Category Archives: Services. Company organization management and qual

DD ENV 13712:2000 – Postal services. Forms. Harmonised vocabulary

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 52 pages, A4

Manufacturer – BSI

Price – GBP 130

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Keywords – Postal services, Forms (paper), Vocabulary, Terminology, Harmonization
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BS 6079-2:2000 – Project management. Vocabulary

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 26 pages, A4

Manufacturer – BSI

Price – GBP 114

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Keywords – Project management, Management, Management techniques, Vocabulary, Network analysis
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BS EN 13306:2001 – Maintenance terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 58 pages, A4

Manufacturer – BSI

Price – GBP 160

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Keywords – Maintenance, Vocabulary, Terminology, Management, Durability, Repair
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BS EN 1325-2:2004 – Value management, value analysis, functional analysis vocabulary. Value management

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 12 pages, A4

Manufacturer – BSI

Price – GBP 64

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Keywords – Value analysis, Functional analysis, Vocabulary, Management, Management techniques, Enterprises, Organizations, Personnel, Performance, Terminology, Definitions
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CWA 14924-5:2004 – European guide to good practice in knowledge management. KM terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 29 pages

Manufacturer – BSI

Price – GBP 114

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Keywords – Management operations, Management techniques, Management, Information, Organizations, Library and information science, Vocabulary, Terminology
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BS ISO 20252:2006 – Market, opinion and social research. Vocabulary and service requirements

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 48 pages, A4

Manufacturer – BSI

Price – GBP 130

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Keywords – Market research, Public opinion polls, Organizations, Vocabulary, Quality assurance systems, Management, Personnel, Training, Personnel management, Records (documents), Consumer-supplier relations, Questionnaires, Instructions for use, Handbooks, Data acquisition, Data handling, Data processing, Quality auditing, Marketing, Fieldwork, Quality management
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BS ISO 3534-1:2006 – Statistics. Vocabulary and symbols. General statistical terms and terms used in probability

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 116 pages, A4

Manufacturer – BSI

Price – GBP 180

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Keywords – Statistics, Vocabulary, Symbols, Probability theory, Statistical data, Statistical methods of analysis, Sampling methods, Measurement characteristics, Terminology
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BS ISO 3534-2:2006 – Statistics. Vocabulary and symbols. Applied statistics

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 134 pages, A4

Manufacturer – BSI

Price – GBP 206

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Keywords – Statistics, Vocabulary, Symbols, Statistical quality control, Quality control, Statistical methods of analysis, Inspection, Sampling methods, Control charts, Terminology
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08/30187552 DC – BS EN 13306. Maintenance. Maintenance terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 29 pages, A4

Manufacturer – BSI

Price – GBP 20

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Keywords – Maintenance, Vocabulary, Terminology, Management, Durability, Repair
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DC99/402586 – BS EN ISO 9000. Quality management systems. Fundamentals and vocabulary

Available as PDF document for immediate download, or as printed publication – yes

Number of pages –

Manufacturer – BSI

Price – GBP 20

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Keywords – Services, Company organization management and quality, Administration, Transport, Sociology, (Vocabularies)
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PD ISO/IEC Guide 73:2002 – Risk management. Vocabulary. Guidelines for use in standards

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 28 pages, A4

Manufacturer – BSI

Price – GBP 114

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Keywords – Risk assessment, Risk analysis, Management, Vocabulary, Standards
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BS EN ISO 9000:2005 – Quality management systems. Fundamentals and vocabulary

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 42 pages, A4

Manufacturer – BSI

Price – GBP 70

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Keywords – Quality management, Quality assurance systems, Quality assurance, Management, Quality, Standards, Vocabulary, Quality auditing, Quality control
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BS EN ISO/IEC 17000:2004 – Conformity assessment. Vocabulary and general principles

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 66 pages, A4

Manufacturer – BSI

Price – GBP 160

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Keywords – Conformity, Quality assurance, Quality assurance systems, Harmonization, Standardization, Standards organizations, Approval organizations, Testing organizations, Certification (approval), Acceptance (approval), Certificates of conformity, Vocabulary, Terminology, Definitions
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BS EN 15221-1:2006 – Facility management. Terms and definitions

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 18 pages, A4

Manufacturer – BSI

Price – GBP 72

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Keywords – Management, Service industries, Construction works, Business facilities, Administrative facilities, Organizations, Enterprises, Consumer-supplier relations, Personnel, Maintenance, Service contracts, Vocabulary, Terminology
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BS EN 15707:2008 – Print media surveys. Vocabulary and service requirements

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 26 pages, A4

Manufacturer – BSI

Price – GBP 114

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Keywords – Market research, Communication media, Press, Newspapers, Vocabulary, Documents, Data acquisition, Sampling methods, Public opinion polls, Management, Verification
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BS 4778-2:1991 – Quality vocabulary. Quality concepts and related definitions

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 24 pages, A4

Manufacturer – BSI

Price – GBP 80

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Keywords – Vocabulary, Quality assurance, Quality control, Quality, Inspection, Statistical quality control
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BS 3138:1992 – Glossary of terms used in management services

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 54 pages, A4

Manufacturer – BSI

Price – GBP 150

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Keywords – Vocabulary, Management techniques, Organization and methods, Systemology, Management, Work study, Work measurement (O & M)
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BS 3811:1993 – Glossary of terms used in terotechnology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 52 pages, A4

Manufacturer – BSI

Price – GBP 150

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Keywords – Vocabulary, Terotechnology, Management, Maintenance, Quality control, Reliability
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BS ISO 3534-3:1999 – Statistics. Vocabulary and symbols. Design of experiments

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 56 pages, A4

Manufacturer – BSI

Price – GBP 160

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Keywords – Statistics, Vocabulary, Symbols, Experimental design, Experimentation, Factorial experiments, Statistical methods of analysis
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BS EN ISO 18513:2003 – Tourism services. Hotels and other types of tourism accommodation. Terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 35 pages, A4

Manufacturer – BSI

Price – GBP 114

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Keywords – Tourism, Hotels, Terminology
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BS EN 15602:2008 – Security service providers. Terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 12 pages, A4

Manufacturer – BSI

Price – GBP 64

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Keywords – Security, Security personnel, Service industries, Organizations, Events, Crowd safety, Anti-burglar measures, Terminology, Vocabulary
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BS EN 14943:2005 – Transport services. Logistics. Glossary of terms

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 154 pages, A4

Manufacturer – BSI

Price – GBP 200

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Keywords – Logistics, Physical distribution management, Transportation, Freight transport, Delivery, Stock control, Enterprises, Service industries, Vocabulary, Terminology
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BS 7000-10:2008 – Design management systems. Vocabulary of terms used in design management

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 48 pages, A4

Manufacturer – BSI

Price – GBP 150

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Keywords – Design, Systemology, Management, Product design, Vocabulary, Terminology, Management operations, Quality assurance, Production management
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08/30183974 DC – BS EN 31010. Risk management. Risk assessment techniques

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 95 pages, A4

Manufacturer – BSI

Price – GBP 20

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Keywords – Risk assessment, Risk analysis
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BS EN 1325-1:1997 – Value management, value analysis, functional analysis vocabulary. Value analysis and functional analysis

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 12 pages, A4

Manufacturer – BSI

Price – GBP 64

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Keywords – Value analysis, Functional analysis, Vocabulary, Production management, Production, Management, Accounting
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BS EN 13809:2003 – Tourism services. Travel agencies and tour operators. Terminology

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 34 pages, A4

Manufacturer – BSI

Price – GBP 130

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Keywords – Tourism, Leisure, Industries, Service industries, Terminology
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