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BS ISO 10001:2007 – Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

Available as PDF document for immediate download, or as printed publication – yes

Number of pages – 30 pages, A4

Manufacturer – BSI

Price – GBP 114

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Keywords – Quality management, Management, Consumers, Consumer-supplier relations, Quality assurance systems, Planning, Information, Delivery, After-sales services, Documents, Handbooks, Consumer protection, Personnel